Privacy Statement

The privacy statement of AB Zuid-Holland emphasizes the importance of protecting the privacy of its candidates, temporary workers, employees, as well as other relations and website visitors. Personal data is treated and secured with the utmost care in compliance with the General Data Protection Regulation (GDPR) and the Dutch Personal Data Protection Act (Wet Bescherming Persoonsgegevens).

AB Zuid-Holland collects and stores personal data, including information provided through website forms, registration at their offices, or collected from public sources for the purpose of registration. The collected data is stored in AB Zuid-Holland's databases, treated confidentially, and will not be processed in a manner incompatible with the purpose for which it was obtained, nor kept longer than legally permitted and necessary.

The processing of personal data by AB Zuid-Holland serves the following purposes:

  1. Providing offers and/or information about their services and activities, tailored to personal preferences and qualities, through manual and automated means (e.g., job alerts).

  2. Sending commercial offers, newsletters, and promotional actions to individuals who have subscribed to them.

  3. Assessing suitability and availability for job placement, which may involve the use of test results, reference checks, social media (if relevant to the position and indicated in the job description), etc.

  4. Establishing and maintaining an employee or personnel/intermediation relationship, and carrying out relevant administrative tasks.

  5. Fulfilling reintegration obligations and assisting individuals with a greater distance from the labor market in finding employment, as required by government regulations.

  6. Recording an assignment with the client in an agreement and fulfilling the agreement with the client.

  7. Promoting personal development and employability, including training, education, and testing.

  8. Obtaining management information, conducting internal controls and ensuring business security, and performing audits and accounting checks.

  9. Meeting quality objectives, such as certification.

  10. Applying for subsidies, premium discounts, etc.

  11. Complying with legal and regulatory requirements, including identification, labor laws, tax and social security legislation, fraud prevention, and national and international sanctions legislation.

AB Zuid-Holland processes personal data necessary for providing its services, and some data may be mandatory to utilize these services. Additional data may be requested to better tailor the services to individual preferences or to fulfill specific client requirements. It is the responsibility of the data provider to ensure the accuracy and relevance of the provided data.

The types of personal data collected by AB Zuid-Holland include, but are not limited to:

Registration: Name, address, email, contact information, date of birth, age, gender, curriculum vitae, education information, work experience, training and course details, availability and leave, references, certificates, and optionally, a photo and/or introduction video.

When working for or with AB Zuid-Holland: Nationality, citizen service number (BSN), identification documents, work permits, and other data related to personnel, salary, and absence registration.

AB Zuid-Holland only records special categories of personal data if necessary to fulfill its legal obligations.

Candidates who make themselves available for work through or for AB Zuid-Holland, and have worked or are working with them, agree that their personal data will be retained for a period of one year. Unsubscribing can be done at any time by sending a request via email to The personal data will be available for a maximum of 24 months in a secured environment due to potential liability claims, audits, and tax obligations. The data will only be accessible to AB Zuid-Holland employees under strict conditions in accordance with the stated purposes and timeframes. After the mentioned periods, the data will be permanently deleted.

AB Zuid-Holland will not sell, distribute, or disclose data to third parties without prior consent unless required by law, collective labor agreements (cao), codes of conduct, or a court order.

The data collected and used by AB Zuid-Holland is only accessible to employees of AB Zuid-Holland and its sister or subsidiary companies, clients, business relations, and any subcontractors who need the data for the performance of their duties on behalf of AB Zuid-Holland. Personal data may also be provided to government agencies such as the tax authorities, UWV (Employee Insurance Agency), or organizations involved in monitoring compliance with applicable collective labor agreements (Stichting Arbo Flexbranche (STAF), Stichting Opleiding en Ontwikkeling Flexbranche (STOOF), Stichting Pensioenfonds voor Personeelsdiensten (StiPP), BPL Pensioen, Stichting Naleving CAO voor Uitzendkrachten (SNCU), Stichting Normering Arbeid (SNA), occupational health services, health insurers, etc.). In principle, no other parties receive data, but it may occur that data must be made available to external parties based on a legal obligation (resulting in fines) or a dispute. In the context of a merger or acquisition, bankruptcy, or suspension of payments, it may be necessary to grant access to or provide data to third parties.

AB Zuid-Holland also processes personal data of individuals employed by companies it does business with. This is done to make offers for and/or provide information about services and other activities, maintain a business relationship, and enter into and maintain service contracts. They also have the right to access and modify the personal data registered about them.

AB Zuid-Holland has implemented appropriate organizational and technical measures to secure personal data against any form of unlawful processing, theft, or loss. The Application Manager ICT is designated as the data controller and can be reached at

Everyone is free to request information about the personal data being processed. The request will be answered within 4 weeks. After that, it is possible to request the correction, supplementation, deletion, or blocking of certain data if it is incorrect, incomplete, irrelevant to the purpose(s) of processing, or processed in violation of a legal provision. This request will also be processed within 4 weeks, although it does not guarantee that the request can always be fully accommodated. There is always a right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), to which any data breaches by AB Zuid-Holland will also be reported in accordance with applicable regulations.


The website is built to be compatible with the latest versions of Firefox, Internet Explorer, Chrome, and Safari browsers. The appearance and functionality of the website may vary if older versions of these browsers are used.


AB Zuid-Holland may make changes, additions, or modifications to the disclaimer, cookie policy, and processing of personal data from time to time for various reasons. The most current versions can always be viewed on the AB Zuid-Holland website. This version was drafted in April 2018.


The cookie settings apply to all AB Zuid-Holland domains. A cookie is a small file that is sent along with the pages of a website and stored by the browser on the hard drive. It is possible to refuse the placement of cookies and to delete placed cookies. AB Zuid-Holland uses the following types of cookies:

  1. Analytical cookies: These cookies enable the analysis of website usage to improve the quality and/or effectiveness of the website. AB Zuid-Holland uses Google Analytics for this purpose. Both AB Zuid-Holland and web developers and online marketing partners working on behalf of AB Zuid-Holland necessarily have access to the collected data in Google Analytics. To get an idea of how the collected data is used, an example of the software can be viewed on Google's website.

  2. Affiliate cookies: These cookies are used to track the products or services (advertisements) in which a user is interested, so that the user can receive targeted advertisements.

  3. Social media plug-in cookies: These cookies allow users to share (parts of) web pages with their social media network. Additionally, social media cookies may be used to link profiles to a registration on the website. When registering, it is possible to link an online profile to existing data that AB Zuid-Holland may have.

  4. Tracking cookies: These cookies collect data about browsing behavior, including visited web pages, IP addresses, cookie contents, and referrer URLs.

  5. Persistent cookies: A persistent cookie allows a visitor to be recognized on a new visit to the website. This enables the website to be customized according to preferences. Even if consent has been given for the placement of cookies, this can be remembered by means of a cookie. This eliminates the need to repeat preferences, saving time and providing a more user-friendly experience. Persistent cookies can be deleted through browser settings.

  6. Session cookies: A session cookie allows the identification of the website sections visited during the session. The service can be adjusted as much as possible based on visitors' browsing behavior. These cookies are automatically deleted when the web browser is closed.

AB Zuid-Holland uses all the cookies mentioned above. The first two cookies do not or only minimally infringe on the personal privacy, and therefore no consent is required.

However, it is different for the other cookies: the data collected through them can be considered as personal data. AB Zuid-Holland collects this data for displaying (targeted) job vacancies and other content, the use of social media, website statistics, creating interest profiles, displaying recommendations, market analysis, target audience analysis, big data analysis, and improving website navigation.

The websites place a cookie from Google as part of the "Analytics" service. AB Zuid-Holland uses this service to track and receive reports on how visitors use the websites. Google may provide this information to third parties if Google is legally required to do so or if third parties process the information on Google's behalf. AB Zuid-Holland has no control over this. Google is allowed to use the obtained analytics information for other Google services.

The information collected by Google is anonymized as much as possible. The information is transferred to and stored by Google on servers in the United States. Google complies with the Privacy Shield Principles and is part of the Privacy Shield program of the U.S. Department of Commerce. This means that an adequate level of protection exists for the processing of any personal data.

The websites include buttons to promote ("like") or share ("tweet") web pages on social networks such as Facebook and Twitter. These buttons work using pieces of code that originate from Facebook and Twitter themselves. These codes place cookies. AB Zuid-Holland has no control over this. The privacy policies of Facebook and Twitter (which may change regularly) provide information on how they process (personal) data obtained through these cookies.

The information they collect is anonymized as much as possible. The information is transferred to and stored by Twitter, Facebook, Google+, and LinkedIn on servers in the United States. LinkedIn, Twitter, Facebook, and Google+ comply with the Privacy Shield Principles and are part of the Privacy Shield program of the U.S. Department of Commerce. This means that an adequate level of protection exists for the processing of any personal data.

By using the website, you give your consent for the placement and use of cookies.

You can refuse the placement of cookies or delete placed cookies through your browser. For example, you can refer to the explanation provided by the Consumer Association (Consumentenbond) for instructions.

For more information about cookies placed through our website, please refer to our cookie overview.